Turf Kings frequently asked questions.
Turf Kings is a lawn care company serving customers in Carmel, Fishers, Westfield, and other nearby areas in Indiana.
Turf Kings
All You Need To Know
Hi and welcome to Turf Kings! We back all of our services with a 100% iron-clad guarantee.
Do I need to be home during service?
No. We’ll complete the visit, leave service notes, and email a detailed report. Please unlock gates and secure pets on your service day.
How quickly will I see results?
Weed wilt typically shows within 7–14 days depending on temps. Fertilization color response is often visible within 1–2 weeks. Pest results vary by target species.
Are your products safe for families and pets?
Yes when used as directed and allowed to dry. We follow EPA label rates and best practices and avoid blooming plants to protect pollinators.
What areas do you service?
We serve the greater Indianapolis area, including Carmel, Fishers, Westfield, Zionsville, and nearby communities. Check our Service Areas page for the latest map.
Do you offer bundled lawn and pest packages?
Yes. Our packages simplify care, improve results, and save money. We’ll recommend the best bundle for your property and goals.
What does your lawn fertilization program include?
Seasonally timed feedings, weed control, and a preventive grub application in our core packages. We tailor products to local grass types and soil conditions.
How does pre-emergent weed control work?
Pre-emergents create a barrier that prevents weed seeds from sprouting. We apply them at the right soil temps in spring for season-long suppression.
What is core aeration and when should I schedule it?
Core aeration removes plugs to relieve compaction and improve air/water flow. In our area, fall is ideal; spring liquid aeration can also improve soil health.
How Does Grub Control Protect My Lawn?
We apply a seasonally timed preventive to stop root‑eating grubs before they hatch and feed. This protects turf roots, prevents rapid thinning and animal digging, and supports steady color and density. If activity appears between visits, we’ll inspect and re‑treat as needed.
What’s Included in Overseeding?
We use premium, locally adapted seed after core aeration (or thorough prep) to ensure soil contact. We set spread rates for density, spot-fill bare areas, and recommend watering and mowing guidelines. Starter fertilizer or soil amendments may be added based on your lawn’s needs.
How do I reach the Turf Kings support team fastest?
Call (317) 350-1737 during business hours for fastest help. You can also email info@turf-kings.com or use the website chat/text. We’ll confirm we received your message and route it to the right specialist.
What is your typical response time?
During business hours, most messages are answered the same day. After-hours inquiries are returned the next business day. Urgent service issues get priority scheduling.
Can I speak directly with the technician who serviced my property?
Yes. Contact our office and we’ll connect you with the technician or a field manager to review notes, photos, and recommendations from your visit.
Who should I contact if I notice an issue after a visit?
Call (317) 350-1737 or email info@turf-kings.com within 24 hours if possible. We’ll send a tech back out to inspect and correct the issue under our satisfaction guarantee.
Do you offer priority support during peak season?
Yes. Active package customers receive priority scheduling for service concerns. Let us know if it’s urgent and we’ll do our best to expedite your visit.
Are your products safe for kids and pets?
Yes—when applied as directed and allowed to dry. We use EPA-registered products and follow label rates. Keep people and pets off treated areas until dry.
How Do You Minimize Environmental Impact During Lawn Treatments?
We use selective, EPA‑registered products at calibrated label rates, schedule applications around wind and rain, respect buffer zones near drains and beds, and target only the areas that need treatment. Our programs prioritize soil health with proper fertility, aeration, and amendments, which reduces inputs over time. Reduced‑synthetic options are available on request.
Do you offer organic or reduced-synthetic options?
We don’t offer custom organic programs. Our treatments are synthetic-based because, in our experience, organic options haven’t delivered the consistent results we strive for. We use EPA-registered products at label rates and focus on timing, targeting, and soil health to minimize overall inputs.
What steps prevent product runoff or drift?
Techs monitor wind, use calibrated equipment, and avoid storm windows. We respect buffer zones near drains and water. If weather shifts, we pause or reschedule.
How do extreme weather conditions affect treatments?
High heat, wind, or rain may change timing or product choice. We’ll notify you of adjustments and return when conditions support safe, effective results.
How do I book my first visit?
Call (317) 350-1737, request a quote online, or text us via the site chat. We’ll confirm your property details, recommend a package, and schedule the first service.
Do I need to be home for service?
No. As long as we have access to all service areas (unlock gates on your service day), we can complete the work and send a detailed service report afterward.
How will I be notified before each visit?
You’ll receive a reminder by text or email prior to service. After the visit, we send notes, recommendations, and any photos captured on-site.
What happens if it rains on my service day?
We often work through light rain—many applications still perform well once dry. If weather would prevent a quality application (heavy rain, saturated turf, or high winds), we’ll pause and move your visit to the next suitable window. We generally do not send notifications for weather-related shifts; your service will simply roll to the next route day. Prefer alerts? Tell our team and we’ll note it on your account.
Can I reschedule or skip a visit?
Yes. Contact us at least one business day in advance to reschedule. Skipping may affect results; we’ll advise on the best timing to stay on track.
How are package prices calculated?
Pricing is based on your property’s size, service scope, and visit frequency. Quotes are free and customized—no one-size-fits-all pricing.
Do you offer bundle discounts?
Yes. Bundling lawn care and pest control saves money and keeps your property on a coordinated schedule. Ask about current bundle promotions.
Are there any extra fees I should expect?
No hidden fees. Your quote outlines services and pricing. If any optional add-ons are recommended, we’ll discuss them first and get your approval.
What payment methods do you accept and when am I charged?
We accept all major credit/debit cards and keep a card on file for hassle-free billing. Your card is charged the Monday following service, and we email a receipt.
Will prices change each year?
Our rates may be adjusted annually according to the Consumer Price Index (CPI). If an increase over 7% is ever required, we’ll reach out in advance to notify you and review options.
How often should I mow and at what height?
Follow the 1/3 rule and mow at about 4 inches for cool-season turf. Don’t remove more than one-third of the blade in a single cut to reduce stress.
How much and when should I water?
Aim for 1.5–2 inches of water per week, including rainfall. Morning watering is best to reduce disease pressure and improve soil absorption.
What should I do if I see weeds or pests between visits?
Contact us. Many services include free follow-ups within a set window. We’ll assess and re-treat targeted areas at no additional cost if needed.
How long before people and pets can use the lawn after treatment?
Once treated areas are completely dry, it’s okay to re-enter. Dry times vary by weather; we’ll note any special guidance in your service report.
What off-season steps help my lawn in spring?
Keep leaves off the turf, avoid heavy traffic on frozen or soggy soil, and plan fall aeration/overseeding. We’ll auto-renew packages and notify you before the season.
Turf Kings
Us VS Them
See the difference at a glance—local experts, transparent care, and season‑long results versus one‑size plans and short‑term fixes.
Turf Kings
Local team, personal service
Lawn care built for your yard
Skilled technicians every time
High-quality products used right
Simple, honest communication
Always on schedule
We stand behind our work
Greener lawns you can see
Other
Different crew every visit
Same plan for every lawn
Seasonal, inexperienced staff
Fixed schedules, not lawn-led
Confusing pricing and add-ons
Missed or rushed visits
Poor follow-up
Results that don’t last
Turf Kings
Common Concern Questions
Get clear answers on pricing, scheduling, safety, and service areas to choose the right package with total confidence.
What areas do you service?
We serve the greater Indianapolis area, including Carmel, Fishers, Westfield, Zionsville, and nearby communities. Check our Service Areas page for the latest map.
Do I need to be home during service?
No. We’ll complete the visit, leave service notes, and email a detailed report. Please unlock gates and secure pets on your service day.
Do you offer bundled lawn and pest packages?
Yes. Our packages simplify care, improve results, and save money. We’ll recommend the best bundle for your property and goals.
How quickly will I see results?
Weed wilt typically shows within 7–14 days depending on temps. Fertilization color response is often visible within 1–2 weeks. Pest results vary by target species.
Are your products safe for families and pets?
Yes when used as directed and allowed to dry. We follow EPA label rates and best practices and avoid blooming plants to protect pollinators.
Happy Clients
What our clients say
See what our clients have to say about Turf King. From stunning garden makeovers to hassle-free lawn care, our work speaks through the smiles and satisfaction.
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We had Ethan do the lawn, aeration and overseeing, very professional and explained what he was going to do.
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They are professional, reliable and very responsive to customers needs. They ensure customer satisfaction and work diligently to provide a positive experience. I highly recommend their service!
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Thorough, professional, and even cleaned up after. Great service and best price in the area. Highly recommend!
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Ethan and Dan are attentive to the details of what you want done with your yard. Professional and courteous; they’re a great duo.
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I have been pleased with Turf King this year. They have been super responsive to my questions/requests. Communication has been super.
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We had our lawn Aeration done today by Ethan. He was very professional and introduced himself prior starting the work. His did a great job and I appreciate it.
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